Frequently Asked Questions (FAQ)
1. How long does it take to launch an ecommerce site?
The timeline depends on the project scope, but typically it takes between 2 to 4 weeks.
2. How much does it cost to build an ecommerce website?
Pricing varies depending on the project complexity, platform choice, and features. Contact us for a personalized quote.
3. What are your payment terms?
We require a 50% down payment to start working on your eCommerce Website and the remaining 50% upon work completion.
4. Do you offer ongoing support and maintenance?
Yes, we offer flexible support plans to ensure your store stays updated, secure, and optimized.
5. Do you offer custom ecommerce solutions?
Yes, we offer fully customized solutions based on your specific needs and business goals.
6. Will I get full control of my ecommerce Website
Yes, you will get full control of your eCommerce website including website editing, managing products, fulfilling orders and much more.
7. What Payment Method can I use on my eCommerce Website
Cash on delivery is highly recommended when building an eCommerce Website in Kenya. We can also setup payment gateway integration for your store to accept Mpesa, Visa and MasterCard.
8. How many products can I upload on my eCommerce Website?
You can upload unlimited products, We help you upload your first 100 products
9. After my eCommerce Website is ready can i update my eCommerce store myself?
Yes, we provide the eCommerce website admin access to clients, which allows you to edit page content, add in products yourself, manage your orders and perform other update activities. However, other types of self-update are not permitted. If the client insists on performing other types of updates, Ecommercy will not be held responsible for any complication or failure that occurs as a result of the update
10. Will you arrange for my web hosting and domain too?
Yes, we can help you to secure your domain name and website hosting as well.
11. I already have an eCommerce website and I want to redesign it. Can you help me?
Yes, we can help you to design a new eCommerce website or redesign your existing Online Store as well. Feel free to get in touch.